Last updated: 12 October 2026

PT Code Trail Developers (“Codetrail”, “we”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit https://codetraildevelopers.com or use our services, in line with Indonesia’s Personal Data Protection Law (Law No. 27 of 2022).

1. Information We Collect

  • Contact and account details: name, email address, phone number, company name and billing address you provide when contacting us, creating an account or placing an order.
  • Order and project information: services purchased, project requirements, files and communications.
  • Payment information: payments are processed by our payment partner Xendit. We receive transaction details (amount, status, payment method type) but we do not collect or store your full card numbers or banking credentials.
  • Technical data: IP address, browser type, device information, pages visited and cookies, collected automatically when you use the Website.

2. How We Use Your Information

  • To process orders, payments and invoices.
  • To deliver, manage and support the services you purchase.
  • To respond to enquiries and communicate with you about your project.
  • To prevent fraud and keep the Website secure.
  • To improve our Website and services.
  • To send updates or newsletters only where you have agreed; you can unsubscribe at any time.
  • To comply with legal, tax and accounting obligations.

3. Sharing Your Information

We do not sell your personal data. We share it only with:

  • Payment processors such as Xendit, to process your payments securely;
  • Service providers that help us run the Website and our business (hosting, email, analytics), under confidentiality obligations;
  • Authorities where required by law or to protect our legal rights.

4. Cookies

We use cookies to keep the cart and checkout working, remember preferences and understand how the Website is used. You can disable cookies in your browser settings, but some features (such as checkout) may not work properly.

5. Data Security

We use reasonable technical and organisational measures, including SSL encryption, to protect your data. Payment data is handled by Xendit, which maintains PCI-DSS compliant infrastructure. No online transmission is completely secure, but we work to protect your information.

6. Data Retention

We keep personal data only as long as necessary for the purposes above or as required by law (for example, tax and accounting records), after which it is deleted or anonymised.

7. Your Rights

You may request access to, correction of, or deletion of your personal data, withdraw consent, or object to certain processing. To make a request, contact us using the details below. We will respond within a reasonable time as required by law.

8. Third-Party Links

Our Website may link to third-party websites. We are not responsible for their privacy practices; please review their policies.

9. Children’s Privacy

Our services are not directed at children under 18, and we do not knowingly collect their personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

PT Code Trail Developers
Gedung Mansion Space Tower Fontana, Unit BF 50 D1, Jalan Trembesi Blok D4, Kemayoran, Jakarta, Indonesia
Email: [email protected]
Phone / WhatsApp: +62 852-8857-2406